Frequently Asked Questions

Your health is always our top priority. Please see our COVID-19 Policy and Guidelines for a complete list of what we require from our patients, and what we are doing to minimize potential exposure to this virus.

If you need to fill out the Google Form prior to your visit, please do that. Thank you!

While Maine is a “direct access” state for physical therapy, some insurances do require a doctor’s referral before treatment can begin. Check with your insurer to find out.

Your first appointment will last about 60 minutes and will include:

  • discussion of purpose of visit and history, as well as your goals for PT
  • evaluation of your postural alignment, strength, range-of-motion, flexibility, balance, and activity tolerance
  • beginning of personalized physical therapy treatment
  • plan for future treatment/visits

Please bring these things to your first PT appointment:

  • your insurance card(s),
  • completed New Patient Form
  • COVID-19 Form
  • any related information/test results from your doctor
  • form of payment for applicable coinsurance or copayments

Subsequent visits may last from 30-60 min will include treatment tailored to findings from your evaluation, response to previous treatment, and your goals. This may take the form of exercises, manual therapy, modalities, and will always include continuous education regarding your condition, progress, and your home exercise program.

Please wear comfortable clothing that allows you to move easily and that allows the therapist to see the area of treatment. Please bring “stretchy” shorts if your problem area is your knee or hip. We will also always have gowns and sheets on hand to provide coverage as needed as well.

We are currently in-network with the following insurance companies*:

  • Medicare
  • Aetna
  • Anthem BC/BS
  • Beacon Health
  • Cigna
  • Harvard Pilgrim Health Care
  • Tricare

*Other insurances are accepted, but may be billed as “out-of-network”

Yes, we are happy to provide cash-based services as well. These are billed at the following rates*:

  • 30 min: $50
  • 60 min: $90
  • 90 min: $130
    • *There is an additional fee of $15 for cash-based services when provided in client’s home.

The cost of your treatment will depend on how long your visits are and how many visits you need to achieve your goals. If you have insurance, your out-of pocket cost will depend on your policy, as each plan has different deductibles and copayments/coinsurances. We will verify your insurance coverage before treatment begins and provide you with the information presented to us by your insurance company, so that you can better understand your coverage and avoid any surprise bills.

Additionally, we are happy to provide you with an estimate of your costs prior to your treatment. Simply give us a call or send us an email to discuss this anytime.

Cash-based services are offered as well. These are billed at the following rates*:

  • 30 min: $50
  • 60 min: $90
  • 90 min: $130
    • *There is an additional fee of $15 for cash-based services when provided in client’s home.

 

We are happy to offer you a no-interest payment plan for amounts not covered by your insurance, such as deductibles, copayments, and coinsurance. Please let us know as soon as possible if this is something you would like to discuss.

Additionally, we are happy to provide you with an estimate of your costs prior to your treatment. Simply give us a call or send us an email to discuss this anytime.

We accept cash, credit cards, and personal checks.
We are located within Maxim Fitness Studio and Health Spa at 8 Main Rd South in Hampden, ME Just enter through the front door, and then come straight in through the large double doors. Our offices are inside on the left.

  • *During this time of COVID-19, we are requesting that you text or call us from your vehicle when you have arrived for your appointment. We will then text or call you back to let you know when we are ready for you to enter the building for your appointment.

We also offer home visits within the Hampden area, and are currently offering telehealth visits remotely as well.

Manual therapy is the use of skilled hand movements and passive movements of joints and soft tissues to promote improved range-of-motion, tissue extensibility and healing, as well as to reduce pain, swelling and inflammation. Examples of manual therapy include the Graston Technique, therapeutic massage, passive range-of-motion, and joint mobilizations.

Modalities are physical agents that we may use to promote healing, decrease inflammation, reduce pain, and stimulate muscle activation. Examples include heat, ice, ultrasound, phonophoresis, TENS and electrical muscle stimulation.

Graston Technique is a unique form of instrument-assisted soft tissue mobilization used to find and treat scar tissue and fascial restrictions, which in turn promotes tissue healing and improved extensibility. Please see a full description and video of Melanie using the Graston Technique to treat a client here. Yes, all insurances cover Graston technique, as it is a form of manual therapy.

Therapeutic massage is a form of soft tissue mobilization that uses skilled hand movements to increase local tissue circulation, decrease excitability of pain receptors, and improve tissue extensibility. Since therapeutic massage is a form of manual therapy, all insurances cover it if it is part of a comprehensive physical therapy treatment with specific goals and documentation. If you do not require skilled physical therapy for any pain or movement limitation, therapeutic massage is not covered by most insurances, since this would be more for general relaxation, and cash-based rates would apply. Therapeutic massage without physical therapy is billed at the following rates:

  • 30 min: $50
  • 60 min: $90
  • 90 min: $130